Hi Andrew, I want to thank you for acting for me in my Special Hardship Order application. I am sorry to say I am a little cynical about the legal profession but my experience with you runs in the face of that. May I say that your quoting the fee in advance settled my concerns somewhat. I would think that is not always feasible but in any case that helped me accept your help and I was all the better for it. I appreciated your prompt responses and clarity of engagement at all times. I also appreciated your attending to the minutiae of the wording of the SHO once in court. I would, of course, have not even noticed such details far less known how to attend to them. Thank you.